FAQs
Get answers to common questions about Cashcom local and international cards, activation, fees, limits, and more. Learn how to apply and manage your card.
General Information
Cashcom issues MasterCard-branded cards.
Cashcom offers two types of cards: Local Card and International Card.
The local card can only be used inside Iraq, including online purchases from Iraqi websites. The international card can be used
The card is valid for 2 years from the date of issuance.
Each individual is allowed to own only one card.
How to Get a Card
You’ll need your ID, proof of residence, KYC form, and a live photo.
You’ll need a passport, ID, proof of residence or residency permit, KYC form, and a live photo.
Yes, download the app and apply directly.
Contact our support team at +964662103107.
After activation, use the app to view your PIN.
Go to “My Cards” in the app, click “Show PIN,” and enter your app code.
Limits, Fees & Pricing
Monthly limit is 10 million IQD for both card types.
Contact support at +964662103107 for full details.
Contact our support team for pricing info.
Card Usage
Yes, up to 400,000 IQD per day with 4 transfers max.
At Karrada office or via our agents across Iraq.
Not supported currently.
Issues & Cancellation
Contact customer service immediately.
Cancelation takes 24–48 hours after form is signed.
Office & Support Info
Karrada Street – Samsung Building – 1st Floor.
Saturday to Thursday, 9 AM to 6 PM.
Yes, in Baghdad and other governates. Contact us for fees.
Cashcom App
Android: Google Play – iOS: App Store
